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IntelliComm Implementation Analyst APCO International - Daytona Beach

IntelliComm Implementation Analyst

Full Time • APCO International - Daytona Beach
 
General Statement of Essential Job Tasks: 
 
 
Works closely with agencies to customize and configure content using the IntelliComm™ software program. Build complex spreadsheets, tests functionality of custom configurations.  Works on and collaborates with a cross-functional team. 
 
 
Reports to:   Director of IntelliComm Services 
 
General Description of Essential Job Tasks: 
The following are general descriptions of the essential job tasks of the position.  Other related tasks may be assigned as necessary and appropriate. 
 
 
Configure customer-specific settings and customizations using the IntelliComm™ customization management software tool
 
Build, test, and validate custom configurations within the software platform to ensure functionality meets client requirements 

Responsible for carrying out detail-oriented, precision work and performing quality assurance for software-based systems and services

Deliver assignments on time with quality and courteousness when working with internal stakeholders and external partners.
 
Update and track all activities in the Salesforce CRM. 

Assist in the assembly and shipping of emergency dispatch Guidecard rack 
 
Perform other related duties and responsibilities as assigned by the IntelliComm Services Director.  
 
Compensation: $42,500.00 - $44,500.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

APCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.  We encourage individuals with disabilities, veterans, or military spouses to apply.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.